Effective Date: 2 October 2024
Welcome to Vibrant Botanicals. By accessing and using our website, located at https://vibrantbotanicals.com, or purchasing products from our online store, you agree to comply with the following terms and conditions. Please read these terms carefully before using our site or making a purchase. If you do not agree with these terms, please refrain from using our website.
1. General Information
Vibrant Botanicals operates this website and sells wildflower photography products, including but not limited to earrings, necklaces, bracelets, wall art, calendars, and cards. All products are subject to availability and may vary slightly from the images on the website.
2. Eligibility
By using our website or making a purchase, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use our services. You must ensure that any information you provide to us is accurate and up-to-date.
3. Product Information and Pricing
All product descriptions, prices, and availability are subject to change at any time without notice. While we strive to display product colors and details accurately, actual colors may vary due to different monitor settings.
3.1 Pricing
All prices listed on the website are in Australian Dollars (AUD) unless otherwise stated. Prices do not include shipping charges, which will be added at checkout. We reserve the right to change prices at any time without prior notice.
3.2 Promotions and Discounts
Promotional offers, discounts, and coupons may be available on our website. These offers are subject to specific terms and conditions, and we reserve the right to modify or cancel promotions at any time.
4. Orders and Payment
4.1 Order Acceptance
After you place an order, you will receive a confirmation email. This email does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent or illegal activity
If your order is canceled, you will be notified, and a refund will be issued.
4.2 Payment Methods
We accept payments via secure third-party payment processors, such as Stripe. By submitting your payment information, you authorize us to charge the total amount of your order. Your payment information is not stored on our servers.
5. Shipping and Delivery
5.1 Shipping Rates and Delivery Time
Shipping rates are calculated at checkout based on your location and order size. We aim to dispatch orders within 7 business days. Delivery times vary depending on your location and the shipping method selected. Please note that delivery times are estimates and cannot be guaranteed.
5.2 International Shipping
We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or additional charges imposed by the destination country.
6. Returns and Refunds
6.1 Returns Policy
If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Unless faulty, the following items cannot be exchanged: pierced earrings, special orders, custom-made or sale items.
6.2 Refunds
Once we receive your return and inspect the item, we will notify you of the status of your refund. Refunds will be processed within 7 business days of approval and credited back to the original payment method.
6.3 Return Shipping
You are responsible for the cost of return shipping, except in cases where the item is faulty or incorrect.
7. Intellectual Property
All content on the Vibrant Botanicals website, including text, images, graphics, logos, and product designs, is owned by or licensed to Vibrant Botanicals and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from this website without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Vibrant Botanicals is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. This includes but is not limited to damages for loss of profits, data, or goodwill.
We make no warranties, either express or implied, regarding the accuracy, completeness, or reliability of our website content or the performance of our products.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately. It is your responsibility to review this page periodically to stay informed of any changes.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Australia. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Australia.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: info@vibrantbotanicals.com
- Mailing Address: PO Box 452, New Norfolk TAS 7140, Australia
